addon domain suddenly forwarding to primary domain

Asked by:
suttonberesculler / 5 Points
2013-01-12 9:45 pm EST
General Information
though no changes have been made to the account, the files on the server, nor the domain settings at the registrar, an addon domain has recently begun to simply forward to the primary domain, rather than show the contents of its directory.


everything is still located in the same directory as it was before ( and the settings show no redirect–it looks the same it did when i first set it up:

we need the addon domain back in order ASAP. please advise.

To ask this user for more information, please first login.

To submit an answer, please login.



3,713 Points
2013-01-13 4:37 am EST
Hello suttonberesculler, and thanks for your question.

I see that you already had a support request in for this, and it was determined it was your .htaccess file in the main /public_html/ directory causing the issues.

It looks like you've already resolved this issue as I'm seeing the addon domain without a problem now.

If you have any further questions at all, please let us know.

- Jacob

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.