Community Q&A:
Bold Grid plug in error
Hi, What should I do about this error script from Boldgrid:
Warning: require(/home/extram6/public_html/wp-content/plugins/boldgrid-editor/includes/boldgrid-upgrade-to-wporg.php) [function.require]: failed to open stream: No such file or directory in /home/extram6/public_html/wp-content/plugins/boldgrid-editor/boldgrid-editor.php on line 74
Fatal error: require() [function.require]: Failed opening required '/home/extram6/public_html/wp-content/plugins/boldgrid-editor/includes/boldgrid-upgrade-to-wporg.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/extram6/public_html/wp-content/plugins/boldgrid-editor/boldgrid-editor.php on line 74
Warning: require(/home/extram6/public_html/wp-content/plugins/boldgrid-editor/includes/boldgrid-upgrade-to-wporg.php) [function.require]: failed to open stream: No such file or directory in /home/extram6/public_html/wp-content/plugins/boldgrid-editor/boldgrid-editor.php on line 74
Fatal error: require() [function.require]: Failed opening required '/home/extram6/public_html/wp-content/plugins/boldgrid-editor/includes/boldgrid-upgrade-to-wporg.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/extram6/public_html/wp-content/plugins/boldgrid-editor/boldgrid-editor.php on line 74
ANSWERS
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We reviewed your account and you had requested a PHP.INI file for your account. Hopefully, this resolved the problem. The issue may also be related to the version of PHP that you're running. You can change the version very easily in the cPanel. Look for the option to change your PHP version in cPanel. Updating your PHP version using this tool will also add a default PHP.INI file to your site. If you continue to have the problem, please provide us more information about the version of PHP you're running and URL for us to see the error. If you wish to handle the issue privately, then please contact our live technical support team via chat/phone/email (as you have before). If you have any further questions, please let us know. Kindest regards, Arnel C. |
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