I cannot find an account with us using the information provided. If you would be able to provide the domain name, I could try and locate the account with us to see if there is any issue.
If you are not one of our customers, you will want to contact your hosting company to alert them of the problem. Be sure to include any error messages you get, and the times of the errors. You also may want to try from other networks or computers, even devices such as phones or tablets to see if it gives the same issues. All this information will be of great help to your hosting company.
Another bit of information you can give them is the results of a traceroute test. This test will give them information on the route between you and your hosting server.
How to do a ping and trceroute test
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