Cannot log in what is my cPanel user and password

Asked by:
scgeorge / 5 Points
Time:
2012-03-16 12:47 pm EST
Category:
General Information
Hits:
507
It should be "scgeorge@connectbiosciences.com". I logged in last night, and changed the password, but it is not working this morning.

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Best answer chosen by Web Hosting Hub staff

0

ChristiNi
Staff
13,688 Points
2012-03-16 1:05 pm EST
Hello scgeorge,

I'm sorry you're having trouble logging into cPanel. Please note, your AMP user name is your primary email address, but is different from your cPanel user name. If you are able to log into AMP, you can find your cPanel user name in your technical details. If you are having trouble logging into AMP, please use the "I don't know my password" link on the AMP login page.

Please let us know if you have any questions or need additional assistance.

Regards,

Christi N.

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