Can't put updated files using dreamweaver or File Zila

Asked by:
arturt5 / 5 Points
2013-01-21 9:09 am EST
General Information
Hello Hub.

Been trying to update my websites but unsuccessfully.

Trying to log on using these details but it always fails.

What am I doing wrong?

FTP username: arturt5
FTP server:
FTP & explicit FTPS port: 21
SFTP port: 22

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14,498 Points
2013-01-21 11:39 am EST
Hello arturt5,

I tested the FTP with a test account and also could not connect with the server you are using. That is because the domain name is not yet pointed to our nameservers. You will need to use your hosting server name in the server field until your domain name is pointed to our nameservers and propagated.

We have an article that shows you how to find your hosting server name to help you.

Use that server name with port 21 and you should be able to connect without issue.

Best Regards,
Scott M

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