How do I cancel 2 domains I do not want?

Asked by:
DebBTO / 5 Points
2011-10-11 8:36 pm EST
General Information
I purchased 2 domains that I no longer want. One was my primary domain until I changed it.

I purchased the privacy option with each of the domains I want to cancel.

The directions in the Knowledge Base article "Cancel your Domain Registration" tell me to click on the gray X in the Action column for each domain. Only the privacy subscriptions have a gray X. One of the domains has a link to Make Changes. The other domain, the one that started out as my primary domain, isn't shown at all.

When I click on Make Changes/Renew, I'm instructed to "click here" if I don't want to renew an item, then click the (missing!!!) gray X.

To ask this user for more information, please first login.

To submit an answer, please login.

Best answer chosen by User


13,688 Points
2011-10-12 8:20 am EST
Hi Deb,

I'm sorry you're having trouble canceling domain registrations through AMP. Our billing department will be more than happy to assist you with that request. Please email and give them the domain names (and privacy for those domains) that you wish to cancel. Please be sure to include account verification with the request (either your AMP password or the last 4 digits of the credit card on file).

Please let us know if you have any questions or need any additional assistance.


Christi N.

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.