I'm sorry you're having trouble canceling domain registrations through AMP. Our billing department will be more than happy to assist you with that request. Please email email@example.com and give them the domain names (and privacy for those domains) that you wish to cancel. Please be sure to include account verification with the request (either your AMP password or the last 4 digits of the credit card on file).
Please let us know if you have any questions or need any additional assistance.
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