I don't have access to my account

Asked by:
thecookiegirl / 5 Points
Time:
2012-05-02 12:19 am EST
Category:
General Information
Hits:
380
I created an account last night and rec'd the confirmation emails but I can't get logged in. Can you help?

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ANSWERS

0

ChristiNi
Staff
13,688 Points
2012-05-02 8:15 am EST
Hello thecookiegirl,

I'm sorry you're having trouble accessing your account. Are you having trouble logging into AMP or cPanel?

When logging into AMP, please make sure you use the email address you signed up with as the AMP user name.

If you are having trouble accessing cPanel, since your domain is not yet pointed to our Nameservers, please either log into cPanel through AMP, or use your temporary cPanel URL (http://ehub29.webhostinghub.com/cpanel). Please note, your cPanel user name is not the same as your AMP user name. You can view your cPanel user name through your account's technical details in AMP.

Please let us know if you have any additional questions or need further assistance.

Regards,

Christi N.

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