Please, how can i point my domain name to my website? I don't know my FTP address, and which username and password will use to publish my page? Thanks.

Asked by:
kenn297 / 8 Points
2013-01-16 8:41 am EST
General Information

To ask this user for more information, please first login.

To submit an answer, please login.



10,589 Points
2013-01-16 10:53 am EST
Hello kenn297,

Thank you for your question. You can point a domain to our nameservers:

Name Server 1:
Name Server 2:

If you want to create an 'A record,' you can point it to your shared IP address. The shared IP can be viewed in your cPanel on the left, you may have to select 'Expand Stats'.

Be sure to allow up to 24 hours for any DNS modification to propagate.

Also, here is a helpful link to a getting started guide on FTP.

You can view your cPanel username in AMP:
Select Details under Account & Billing.
Then select Details under Admin.
Your username will be listed.

For the password, you will use your cPanel password. If you do not know or forgot it, it can be reset in AMP:
Select Details under Account & Billing.

On the bottom you will see:
• Cpanel Login
• Reset Password

Select Reset Password to create a new one.

If you have any further questions, feel free to post them below, or contact live Tech Support.

They are available 24/7 via:
Phone: 877-595-4482 x2
Chat (there is a link on the top right).

Thank you,


To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.