Question about Domain Renewal

Asked by:
ChrisParker / 10 Points
2013-02-14 10:08 pm EST
General Information
I purchase the domain through you and your hosting service. My hosting service expires 2015-03-07 however my domain ( expires on 2013-03-07. I thought my package was purchased as a whole which would mean the domain is good until 2015-03-07 as well?

If not I am find paying to renew the domain, I just can't seem to find out how without forcing a renewal of the entire package (hosting an all) which is good until 2015.

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10,592 Points
2013-02-15 10:10 am EST
Hello ChrisParker,

Thank you for your question. By default, your domain renews for 1 year automatically, unless you requested that we set it to expire.

I have confirmed it is set to renew.

If you want to renew for more than 1 year, please contact the billing department.

They are available 24/7 via:
Phone: 888-321-HOST (4678)
757-416-6575 (Intl.)
Chat (there is a link on the top right).

Thank you,


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