Question regarding account suspension

Asked by:
vinaymcp / 5 Points
Time:
2013-04-11 10:32 pm EST
Category:
General Information
Hits:
331
<p>My Account is suspended</p>
<p>cpanel username : XXXXXXX</p>
<p>password : XXXXXXXXXXXX</p>
<p>Please do what ever needed and activate my account back, i have a important launch today. I called your phone as well, and had to wait more then 30 mins on a international call, which costed me almost $70, without any help. Please let me know , how can we fix this ? Thanks</p>

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ANSWERS

0

johnpaulb-whh2
Staff
9,648 Points
2013-04-12 10:07 am EST
Hello vinaymcp,

Thank you for contacting us. Since this is a public forum, it is not safe to post your account information here. For security purposes, I have X'd out your credentials.

Here is a link to our guide on what to do if your account is suspended.

In the future I recommend contacting Live technical support for this type of request.

We were experiencing an influx of phone calls due to many outdated content management systems being hacked.

You can contact us via email or chat, in order to avoid a an International calling fee.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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