unable to set up 2 domain's

Asked by:
tommy30d / 5 Points
Time:
2013-01-16 1:08 pm EST
Category:
General Information
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323
Hello. I have setup my site "tommywalkerphotography.com" successfully and it works fine.
I cannot setup my other 2 domains, "photographytom.com & tommywalkerphotography.net.
Each time I try to set them up I am left looking at a "progress" symbol, sometimes for hours with no success.
I would appreciate any help.
Thanks.

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ANSWERS

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ccteam
2013-01-16 3:37 pm EST
Hello tommy30d,

Thank you for your question. I was able to add both of these domains from your cPanel using Firefox. When you add a domain, it checks the DNS to see where it is pointed, which can take some time to return a response.

That may have been what was causing the site to stop responding. We would need more information to provide a specific answer, such as what browser type and version you are using.

If you have any further questions, feel free to post them below, or contact live Tech Support.

They are available 24/7 via:
Email: support@webhostinghub.com
Phone: 877-595-4482 x2
&
Chat (there is a link on the top right).

Thank you,

-John-Paul

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