Very New to this. I think I purchased the wrong additional thing.

Asked by:
Traceyg / 5 Points
Time:
2012-05-17 2:24 pm EST
Category:
General Information
Hits:
411
I am very NEW to all of this! I purchase a domain name and webhosting earlier (4/2/12) but I want a different domain name. I purchased it and but I don't need two web hostings. What do I do?

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ANSWERS

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arnelc
Staff
13,291 Points
2012-05-17 2:40 pm EST
Hello Traceyg,

Please email customercare@webhostinghub.com. They can take care of changing it out for you. You will need to provide the following:

1) Verification for both accounts - either the last 4 digits of the credit card used to purchase the accounts, or the Account Management Panel passwords that you may have setup for each account.

2) You need to let us know WHICH account you want to keep and which one you want to convert into a domain only account so that they can consolidate the accounts together and you won't have 2 different accounts.

Customer care will also take care of any necessary credits/refunds. I hope this helps to alleviate any worry on the issue. We are more than happy to help.

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.

Regards,

Arnel C.

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