Why can't I delete email on my iPhone? I get an "Unable to Move Message" error.

Asked by:
jriener / 5 Points
2011-10-22 1:58 am EST
General Information
I just switched to webhostinghub and I'm in the process of getting my iPhone set up with my email. I receive email and can send email just fine. When I try to delete an email on my phone, I get the message: "Unable to Move Message. The message could not be moved to the mailbox Trash." Any thoughts?

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Best answer chosen by Web Hosting Hub staff


Timothy S.
741 Points
2011-10-23 4:20 pm EST
Hi jriener,

Thanks for posting your question. I'm sorry you are having issues with deleting mail from your account with your iPhone.

If you check your Web Hosting Hub email using your iphone, you can follow these steps to fix this issue:

  1. Go to Settings
  2. Click Mail
  3. Click e-mail account
  4. See the following page for the full resolution:

    Unable to Move Message - iPhone error

If you currently do not have a Web Hosting Hub hosting account, you may find this page at apple.com heplful in troubleshooting this iPhone error.


Tim S

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