Fatal Error: Uncaught exception 'ADODB ... server has gone away

Asked by:
HubFans / n/a Points
Time:
2014-10-12 12:34 am EST
Category:
General Server Setup
Hits:
743
Hi!

Concrete 5 is my CMS and I haven't been able to get updates on my website - PJBraley.com - from them for several weeks - I keep getting this message:


Fatal error: Uncaught exception 'ADODB_Exception' with message 'mysqlt error: [2006: MySQL server has gone away] in EXECUTE("SELECT TABLE_NAME, CASE WHEN TABLE_TYPE = 'VIEW' THEN 'V' ELSE 'T' END FROM INFORMATION_SCHEMA.TABLES WHERE TABLE_SCHEMA=SCHEMA()") ' in /home/pjbral5/public_html/updates/concrete5.6.3.1_updater/concrete/libraries/3rdparty/adodb/adodb-exceptions.inc.php:78 Stack trace: #0 /home/pjbral5/public_html/updates/concrete5.6.3.1_updater/concrete/libraries/3rdparty/adodb/adodb.inc.php(1074): adodb_throw('mysqlt', 'EXECUTE', 2006, 'MySQL server ha...', 'SELECT TABLE_NA...', false, Object(ADODB_mysqlt)) #1 /home/pjbral5/public_html/updates/concrete5.6.3.1_updater/concrete/libraries/3rdparty/adodb/adodb.inc.php(1049): ADOConnection->_Execute('SELECT TABLE_NA...', false) #2 /home/pjbral5/public_html/updates/concrete5.6.3.1_updater/concrete/libraries/3rdparty/adodb/adodb.inc.php(2334): ADOConnection->Execute('SELECT TABLE_NA...') #3 /home/pjbral5/public_html/updates/concrete5.6.3.1_updater/concrete/libraries/3rdp in /home/pjbral5/public_html/updates/concrete5.6.3.1_updater/concrete/libraries/3rdparty/adodb/adodb-exceptions.inc.php on line 78


When I contacted C5 I was told this was a server error. Please help...I cannot get updates or install add-ons from their site. I have absolutely no knowledge of PHP or code. I just want my website to work.

Thank you for your help,

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

johnpaulb-whh2
Staff
12,339 Points
2014-10-13 5:21 pm EST
Hello,

Thank you for contacting us with your Concrete5 problem. I see you contacted Live Support, and they were able to fix this issue by repairing the Database.

Are you still experiencing any issues at this time?

If you have any further questions, feel free to post them below.

Thank you,
John-Paul

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Need More Help?

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.
}