Community Q&A:
I can't connect to the server with filezilla
Asked by:
dataviz-factory / 10 Points Time:
2013-05-23 4:55 pm EST Category:
General Server Setup Hits:
876
dataviz-factory / 10 Points Time:
2013-05-23 4:55 pm EST Category:
General Server Setup Hits:
876
Hello,
When i try to connect to the server using filezilla with the FTP protocol i have an error message that says to i can't connect to the server.
i enter the following infos :
Host : ftp.dataviz-factory.com
Protocole : FTP
authentification : normal
Username : datavi5
Am i missing something ?
Thank you
When i try to connect to the server using filezilla with the FTP protocol i have an error message that says to i can't connect to the server.
i enter the following infos :
Host : ftp.dataviz-factory.com
Protocole : FTP
authentification : normal
Username : datavi5
Am i missing something ?
Thank you
ANSWERS
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0
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Hello dataviz-factory, Thank you for your question. I checked the Whois for your domain: dataviz-factory.com and it is not pointed to our Nameservers yet. You can use your server URL for the Host name, to connect directly in the meantime. For example, if your server is whub25, you would use for the Host name: whub25.webhostinghub.com If you have any further questions, feel free to post them below. Thank you, -John-Paul |
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