Configuration is the most common reason a script will not work after moving from one server to another. We will need specific account and script information in order to test troubleshoot the issue. The error message is fairly generic so testing it outright is the way to go.
You can either send that information to our firstname.lastname@example.org or contact our support department at email@example.com.
As we do not actively monitor the firstname.lastname@example.org address, be sure to leave a comment below so we know the information was sent.
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