2012-10-24 9:23 am EST
We do run mod_security on all of our servers, and it's enabled on all accounts by default. Depending on your application's needs, sometimes it's necessary to turn mod_security off, or disable specific rules that are triggering it.
You can utilize our Modsec Manager plugin for cPanel to disable or enable mod_security for any of your domains. The following guide explains how to do this:
Disable mod_security via Modsec Manager for cPanel
If you need to disable specific rules instead of disabling mod_security all together, then you would want to submit a support request once you receive a 406 error attempting a request. These are generally the errors triggered by mod_security, and once one is triggered we would then be able to review the logs to see what rule number it was for you.
In order to submit a ticket, please shoot an e-mail to (firstname.lastname@example.org) being sure to include your username, and the original cPanel password of your account or the last 4 digits of the credit card on file for verification.
Please let us know if you have any further questions at all.
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