see support request status

Asked by:
jmholmes900 / 8 Points
Time:
2014-06-01 11:18 am EST
Category:
How To
Hits:
16
I am trying to see my support requests and their status. I log on to cpanel and try to follow the directions given in your answer to "How to submit a ticket and check on the status". I cannot find PerlDesk or a MyTickets section anywhere.

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

JeffMa
Staff
1,890 Points
2014-06-02 9:04 am EST
Support tickets are viewed in a completely separate location which is why you would not be seeing them. You would also only see them if you initially submitted the request though that specific ticketing system as well. If you initially submitted the ticket through email or through AMP, you will simply get an email response when complete.

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.