406 Not Acceptable errors in Joomla

Asked by:
ciimit / 8 Points
Time:
2012-04-02 2:38 am EST
Category:
Joomla
Hits:
3,118
I have a new hosting account and I am having problems with Joomla. When I do certain things I get a 406 not acceptable error. I have read through the support center as well as other forums and have found that this is usually caused by the mod_security mechanism. I contacted support and got this turned off but I am still getting this error. Can anyone help as this hosting is useless to me if I cannot use Joomla.

Many thanks in advance.

To ask this user for more information, please first login.

To submit an answer, please login.

Best answer chosen by User

0

ChristiNi
Staff
13,688 Points
2012-04-02 10:44 am EST
Hello ciimit,

I'm sorry you're having trouble with mod_security rules in Joomla. Your domain is not currently pointed to our Nameservers. We disable mod_security rules by domain, so when you're testing Joomla through the temp URL, unfortunately the rules wouldn't actually be disabled.

I would recommend performing a hosts file mod so that you can test the site with the mod_security rules disabled. Please see our tutorials on How to modify your hosts file in Windows or How to modify your hosts file on a Mac for the steps to perform a hosts file modification on your local computer.

Please let us know if you have any additional questions or need further assistance.

Regards,

Christi N.

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.