Error message while importing users in Moodle

Asked by:
HubFans / n/a Points
Time:
2014-05-09 5:43 am EST
Category:
Moodle
Hits:
19
Hello,

Currently I am trying to import users in order to update the existing base and to add the new ones with a CSV (UTF-8).

Before the final import with all users, I'm doing tests with 3 users (including 1 new and 2 already inscirts) to check if Moodle updates the the database with the new data

In the column 'status' of the table to preview of the creation of users, it is marked: 'Duplicate email address' (as these users are already in the database, isn't it?)

I choose the option 'Add new and edit existing'.

During these tests, I get an error message "Error writing to the database".

I tried to search a lot and did many trials, but I have not yet come to solve this problem.

Is there anything that I missed?

Thank you for your help.

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ANSWERS

0

johnpaulb-whh2
Staff
9,258 Points
2014-05-09 11:04 am EST
Hello,

Thank you for contacting us today. We are happy to help, but will need a little more information.

How are you importing the database? Can you provide a link to the guide you are following, or the script you are using.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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