Advertising credit not working

Asked by:
foxygardner / 10 Points
Time:
2013-07-07 4:06 pm EST
Category:
New Customers
Hits:
311
On webhostinghub.com they claim all these free advertising credits. I signed up with them a few months ago and when I click on the link to get the Bing and Google credit, they are 7 months expired!!! After 4 emails to webhostinghub, they finally sent me the google code but not the Bing. It's now been 7 emails and 3 weeks worth of emails and still no Bing code. Has anyone actually been able to use the Bing code or is this just a scam???

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ANSWERS

0

johnpaulb-whh2
Staff
9,228 Points
2013-07-08 2:57 pm EST
Hello foxygardner,

Thank you for contacting us. I also read your ticket regarding the Google and Bing codes, and would first like to apologize for the way this was handled. Unfortunately, this is a bug our Development team has to correct, and may take some time to resolve.

Our Tech Support department should have initially referred you to the contact information for Bing provided in AMP, which is:

If you need assistance Microsoft adCenter can be reached at:
1-800-519-7601
Mon-Fri 8 A.M. to 9 P.M. (ET)
Sat 8 A.M. to 9 P.M. (ET)

I attempted to contact Bing Ads on your behalf using that phone number and they are willing to assist, but need account specific information from you.

I recommend contacting Bing directly, so you can provide your Bing account information, or replying to the private email I sent you, so I can get the information needed for Bing to provide a new promo code.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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