error establishing connection problem

Asked by:
sersanet / 15 Points
Time:
2013-01-10 5:01 am EST
Category:
New Customers
Hits:
431
Dear Sirs, we are trying to install wordpress to prepaid3.com hosting, and here is the first problem although we are using the correct login/pass:

Error establishing a database connection

This either means that the username and password information in your wp-config.php file is incorrect or we can't contact the database server at localhost. This could mean your host's database server is down.

Can you please check and advise what is wrong?

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ANSWERS

0

ScottM
Staff
8,823 Points
2013-01-10 9:44 am EST
Hello sersanet,

That error means that the username/password combination the Wordpress is using to log in is not the same username/password combination the database is expecting.

You can alter the username and password the Wordpress application sends by editing the WP-config.php file. You can fidn and edit that via you cPanel File Manager.

The lines appear as follows:

/** MySQL database username */
define('DB_USER', 'username goes here');

/** MySQL database password */
define('DB_PASSWORD', 'database password goes here');

Best Regards,
Scott M

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