Community Q&A:

no log in given

Asked by:
HubFans / n/a Points Time:
2014-05-11 1:45 pm EST Category:
New Customers Hits:
61
When I signed up as a new member to register a pre existing domain we was given no details of log in username or password. Can someone and explain why?

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ANSWERS

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johnpaulb-whh2
Staff
12,339 Points
2014-05-12 6:38 pm EST
Hello,

Thank you for your question. After signing up, you will receive a phone call to the number you provided, so they can confirm your purchase.

If they have not reached out to you, I recommend calling Live Support, so they can confirm your account.

After you have been confirmed, you will receive an email to get started, within 20 minutes.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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