Problems with ordering a domain

Asked by:
HubFans / n/a Points
Time:
2014-01-12 8:39 pm EST
Category:
New Customers
Hits:
88
I tried to order a domain and a hosting plan for 1 year, however, I was very disappointed there was no PayPal option. It took me some 15 min. to get the credit card data from my wife. After that, I got totally stuck on the phone number. Whatever value I typed in, it was not accepted. I ordered from justhost.com a week ago, and did not stumble. Please work on it. You got great reviews, but I have to go elsewhere.

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ANSWERS

0

johnpaulb-whh2
Staff
9,016 Points
2014-01-13 9:48 am EST
Hello,

Thank you for providing feedback, since it helps us streamline the checkout process. When entering a phone number at sign up, it only accepts numbers, no dashes or special characters.

We do accept paypal for purchases over $50; please contact support, to send a paypal billing request.

We are currently working on adding paypal to the checkout process, for easier payments.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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