speed of loading

Asked by:
challe17 / 5 Points
Time:
2013-02-01 2:31 pm EST
Category:
New Customers
Hits:
325
I have set up a test site to check the speed of loading and support of Webhosting hub

Generally the speed is OK, But today it slowed down to a snail pace. It was taking over a minute even to load the cpanel

I had no problem loading other sites so the problem is not my end

I am in the UK and the current time here is 18-30

I cannot afford to transfer my main site to a host that has such an erratic load speed

does anyone know if this is a rare problem or does it happen often

Thanks

Ian Robson

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

JacobN
Staff
3,661 Points
2013-02-01 2:56 pm EST
Hello Ian, and thanks for your question.

Were you experiencing any other slow loading for other websites at the same time you were having problems on our servers? Are you testing the transfer rate of the server, or the loading time of your website?

If you're having issues with the transfer rate of the server the best thing to do would be to run a ping and trace route test and provide our support team with those results. Many times there could be Mid-Atlantic congestion in the path your computer is taking to get to the server, and a ping a trace route test would show what kind of latencies your connection is experiencing and where it's having to hop to.

If your website load time is sporadic then you would generally want to ensure that your site is fully optimized to take advantage of caching and other normal web optimization standards.

I would recommend running your site through a performance analyzer such as the one from GTMetrix.com and see what it recommends to help streamline the loading of your website.

If you let us know your domain name we can check for you what might be causing loading delays, such as if there were any server-wide issues at the time, or something on the website that could be optimized to reduce the load time.

Please let us know if you have any further questions.

- Jacob

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.