Community Q&A:

Webmail, control panel, and wordpress not working

Asked by:
graham25 / 10 Points Time:
2012-03-27 8:37 am EST Category:
New Customers Hits:
964
Hello,

When I go to my domain.com/extension it is not working for any of the ones mentioned. /webmail doesn't work, neither does /cpanel, nor a WordPress that is supposedly installed.

Thoughts?

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Best answer chosen by Web Hosting Hub staff

0

ChristiNi
Staff
13,688 Points
2012-03-27 3:50 pm EST
Hello graham25,

I'm sorry you're having trouble with your domain. Currently, your domain is not pointed to our Nameservers. Please point your domain to our Nameservers and allow 4-24 hours for DNS to propagate. Once DNS has propagated, those links (prefixed with your domain) will be fully functional.

Until DNS has propagated, you can use the temporary URLs for cPanel and Webmail (shown in your Technical Details in AMP). You can configure WordPress to work through your temporary URL as well, if you like.

Please let us know if you have any additional questions or need further assistance.

Regards,

Christi N.

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