Thank you for your questions.
1) If Google believes there is malware on your site, you will want to first check and ensure there is no such code on your site. Once you are certain, simply submit your site for reconsideration. Google will then recrawl the site and, if they find nothing, add your site to the index.
2)The text you want to edit for the contact us page is found in the contact.php file. That is located at /catalog/language/english/information/contact.php in your cPanel. You can simply edit the file and change it.
3) As for the third issue, I am unable to duplicate it from our test account. That would require someone stepping through the program and following it's behavior, someone with coding knowledge. You will want to contact your hosting provider to see if they can support you. They will need the username and password for your OpenCart admin area. I was unable to locate an account with either your name or email address with us. If it does happen to be with us, you may contact our support department at firstname.lastname@example.org with that request. Be sure to validate your account with either the last 4 digits of the credit card on file, or the current Account Management Panel (AMP) password.
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