Open cart Import/Export Memory issue despite increasing allocation

Asked by:
lee8164 / 5 Points
Time:
2013-04-18 1:53 am EST
Category:
Opencart 15
Hits:
1,515
Hi,
I am trying to perform a bulk upload of products for Open cart using the tried and tested extension, Import/Export.

When i upload more than a few hundred products i get a fatal out of memory error, although this shouldn't be happening given the size of the file.

I have spoken with a support agent already and followed instructions to increase memory allocation in the .ini file and set recursive in the htaccess file but neither made a difference.

Please can someone help. I can give you the links to my files etc.

Thanks

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ANSWERS

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ScottM
Staff
13,037 Points
2013-04-18 8:38 am EST
Hello lee8164

If you have followed these instructions:

How Do I Make My php.ini File Recursive?


How to fix the "Allowed memory size" error in php.ini


you will want to have our Live Support take a look. It will likely need the assistance of a Tier2 technician. To do so, you would need to contact our support department at support@webhostinghub.com with that request. Be sure to validate your account with either the last 4 digits of the credit card on file, or the current Account Management Panel (AMP) password.

Best Regards,
Scott M

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