Opencart Email Notifications Not Working....Please Help!

Asked by:
HubFans / n/a Points
Time:
2015-02-05 8:24 pm EST
Category:
Opencart 15
Hits:
1,382
Opencart notification emails are not working! They will not send. i have tried using Smtp and nothing happens. I'd prefer to use the PHP. Checked with hosting and they said it is an opencart issue.

Opencart version 1.5.3.1

Thanks,
Misty
http://mbtreasurista.com

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

johnpaulb-whh2
Staff
11,854 Points
2015-02-05 9:07 pm EST
Hello Misty,

Thank you for your question about email notifications in OpenCart. I would first double check your SMTP settings for any typos or misspelled words. Here is our guide on Configuring Mail Settings in OpenCart 1.5, in case you need it.

If your problems persist, try sending an email message from OpenCart to an outside address (one not associated with the website).

Do you ever get any error messages, or bounced/returned email? Error reporting in OpenCart can help when you need more information on a problem your site is having.

Also, Live Support can help you review the email logs for any errors while you are trying to send emails from your website.

If you have any further questions, feel free to post them below.

Thank you,
John-Paul

To submit a comment on this answer, please first login.

Want to share this Question?

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.