Why is Outlook 'forced' to launch when it is not the default email program?

Asked by:
minimortar / 5 Points
Time:
2013-02-25 7:24 pm EST
Category:
Outlook
Hits:
1,266
All of a sudden, Outlook launches when folks email me via my website even though it is not their email default program? Something 'new' since I changed over to webhub.

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

arnelc
Staff
13,461 Points
2013-02-25 9:46 pm EST
Hello Minimortar,

Most likely, the email file type that's being handled. This is normally defined by your computer settings. If the file type is something that defaults to Microsoft Outlook, then you will need to change it so that another program defaults to open that file type. This is not something that we changed. Our emails have always gone out in a particular format. Something may have updated on your browser or system, and then handling of the file may have changed. I'm not sure if you're using a Windows PC or something else, but for more info on handling MIME types (the file types), check out this article directly from Microsoft:

Handling MIME Types in Windows Internet Explorer

Hopefully this helps provide the information that you require.

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.

Regards,

Arnel C.

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.