Can't log into Premium Website Builder

Asked by:
drewjenrich / 8 Points
Time:
2012-02-22 4:40 pm EST
Category:
Premium Website Builder
Hits:
902
I have been trying to log in to the builder to finish my website and I have set the user name and password the same as hub. It wont let me in and also it wont let me "forgot you password" link. I need to get in. www.totalenergysolutionsllc.com
drewjenrich@gmail.com user name

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Best answer chosen by Web Hosting Hub staff

0

ChristiNi
Staff
9,518 Points
2012-02-22 4:46 pm EST
Hello drewjenrich,

I'm sorry you're having trouble logging into the builder. The builder username will not be the same username you use for logging into AMP (your primary email address). Instead, your builder user name is the same as your cPanel user name. For more detailed instructions on how to log into the builder, please see our article: How to Log Into the Premium Website Builder.

Please let us know if you have any additional questions or need further assistance.

Regards,

Christi N.

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