Error message with Website Builder

Asked by:
DavidLafon / 5 Points
Time:
2012-10-09 4:30 pm EST
Category:
Premium Website Builder
Hits:
330
I am trying to set this up for the client, so please respond to this question using the following email address:
dan@dcartanddesign.com

I logged in and tried to add the Website Builder from the AMP but received this error: "There was a problem setting up the builder for this subscription. Please contact support to resolve this issue."

I am trying to set this up for the josephsonthearm.ca account.

Thank you for your help.

Dan

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

arnelc
Staff
13,204 Points
2012-10-09 6:47 pm EST
Hello DavidLafon,

Typically, resolving a Website builder installation issue is done over the phone or through email. This process requires some information that you need to provide - mainly a password. The issue here is that anytime you contact the Support Center website, our responses are LIMITED to the site for the most part. And our posts are public, so that others searching for resolution of the same issue can search and see how it was resolved in your case. I will email this reply to you for your convenience. However, it appears that per the notes on the account, this was resolved through live support. If you want direct email support, in the future, please email support@webhostinghub.com.

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.

Regards,

Arnel C.

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.