Builder Login Issue

Asked by:
blevez / 18 Points
Time:
2013-06-06 7:31 am EST
Category:
Premium Website Builder
Hits:
292
I can't log in to site builder. I've reset the password about five times but I keep getting the message incorrect password.

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ANSWERS

0

ScottM
Staff
12,425 Points
2013-06-06 9:06 am EST
Hello blevz,

I am happy to help you with your builder password change today.

Normally, to change the builder password, you would follow the instructions in our article below:

How do I Reset My Premium Website Builder Password?

If that doe snot work, however, I can have it reset from the server side. If you do not mind emailing verification of the account (either the last 4 digits of the credit card on file or the current AMP password) to docs@inmotionhosting.com, I can then change the password. If you have a particular password you want, include that as well.

Best Regards,
Scott M

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