I want to restore & edit a previous version of my website

Asked by:
cstret / 5 Points
Time:
2013-12-11 12:43 am EST
Category:
Premium Website Builder
Hits:
223
I was not happy with the way my website looked so I wanted to review a few other designs. The next thing I know, I can't find my original one. Please help.

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ANSWERS

0

arnelc
Staff
13,576 Points
2013-12-11 1:23 am EST
Hello Cstret,

Thanks for the question. In reviewing your account, I was unable to determine the URL that you are trying to recover. Additionally, Web Hosting Hub accounts do not have a backup unless it has been added to the account. Per your account, backups have been added to a single domain. You can submit a restore request through the Account Management Panel (AMP), contacting live tech support by phone/chat, or by writing a verified email to the live Web Hosting Hub Technical Support team. Verification is done by providing either the last 4 digits of the credit card on the account or the Account Management Panel (AMP) password.

If you are unable to get a backup restored, then please provide more information on the specific files or domain that you are working in. We need more specific information in order to troubleshoot the problem, please.

Kindest regards,
Arnel C.

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