Website Builder install issue

Asked by:
healfoundation / 5 Points
Time:
2013-01-20 11:31 pm EST
Category:
Premium Website Builder
Hits:
276
I am having trouble trying to set up Premium Web Builder.
I couldn't install it because I was working in safari i switched to Firefox and I am still having trouble after I try to log in it says the password is wrong even after I try to reset it.
I am having problems logging in and now it says it is canceled in the billing setting.

Help.

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ANSWERS

0

ScottM
Staff
16,266 Points
2013-01-21 7:23 pm EST
Hello healfoundation,

From time to time there can be a mismatch in the setup of the Premium Website Builder. The best method of getting that fixed is to contact our Live Support Team (open 24/7) with that request and they will be able to correct any mismatch. Be sure to validate your account with either the last 4 digits of the credit card on file, or the current Account Management Panel (AMP) password.

Best Regards,
Scott M

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