I'll be more then happy to help! What program are you using to build your store? If you are using the Premium Web Builder, unfortunately uploading a csv is not one of the features included with the Builder. The Premium Web Builder does not use a MySQL Database, and data from other shopping builders is not compatible.
You can, however, upload a csv with other eCommerce programs. Check out the free eCommerce programs we have <a href='http://www.webhostinghub.com/help/learn/cpanel/102-fantastico-de-luxe-/use-fantastico' target='_blank'>available in Fantastico de Luxe</a>, including OsCommerce, Zen Cart, and CubeCart, and see if one of those will work for you. You then can link a website created in the Premium Web Builder to the eCommerce program using the External Page option. Once you decide on an eCommerce program, let us know so we can point you in the right direction for uploading the csv file with your products. If you have any other questions just let us know!
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