Trying to set up and publish...

Asked by:
RealCA / 5 Points
Time:
2013-03-19 1:37 pm EST
Category:
Pwb
Hits:
306
Hello,

I am trying to belatedly set up a website and when I hit publish I get the following message?

The site cannot be published to the specified location.
Cannot publish to the specified host via FTP. Authorization failed.

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ANSWERS

0

arnelc
Staff
9,313 Points
2013-03-19 2:07 pm EST
Hello RealCA,

Generally, this means that the password is incorrect or needs to be reset for the Cpanel. You can do this here:

Reset Password in AMP

You should also be using your Cpanel USER NAME - you can find it in the same area that you're resetting the password in AMP. The Cpanel user name and password are the main FTP credentials for your account.

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.

Regards,

Arnel C.

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