Unable to publish website

Asked by:
TheHeey / 31 Points
Time:
2012-07-23 12:12 pm EST
Category:
Pwb
Hits:
575
Hi -
I am getting the following error. Any help? Many thanks.

The site cannot be published to the specified location.
Cannot find site files at http://ehub29.webhostinghub.com/~rogers24//home/rogers24/public_html/www.bookofpinball.com/. The specified site URL does not match the FTP settings.

I went to my cPanel - Addon Domain and made the change suggested by arnelc. Now I am getting this error message:

"The site cannot be published to the specified location.
Cannot publish to the specified host via FTP. Authorization failed."

Thoughts? Thanks.

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ANSWERS

0

arnelc
Staff
13,285 Points
2012-07-23 5:53 pm EST
Hello TheHeey,

The path you indicated you were using is incorrect for the add-on domain:

http://ehub29.webhostinghub.com/~rogers24//home/rogers24/public_html/www.bookofpinball.com

It should be:

ehub29.webhostinghub.com/~rogers24/www.bookofpinball.com

Or you should be able to use simply:

www.bookofpinball.com with an FTP client since that domain name is pointed to our servers.

Try that path and if you continue to have any problems let us know immediately.

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.

Regards,

Arnel C.

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