Can not manage my domain

Asked by:
dunggari / 13 Points
Time:
2012-12-17 2:26 pm EST
Category:
Registrations And Transfers
Hits:
490
Hello,

It's been more than 10 days since the domain transfer began but the transfer process is not completed yet and I can not manage my domain in my AMP and I'm not still notified via email.

My domain is vsmpstore.com

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ANSWERS

0

jamesr
Staff
1,502 Points
2012-12-17 2:41 pm EST
Thank you for your question dunggari!

We looked at your domain and its still with godaddy. Below is the public Whois information on your domain.

Registered through: GoDaddy.com, LLC (http://www.godaddy.com)
Domain Name: VSMPSTORE.COM

Registrant:
Fruit Engine

Domain servers in listed order:
NS1.RHOSTJH.COM
NS2.RHOSTJH.COM


To get your domain working on our server you can change the nameservers to ours. See the following link on this.

What are my Nameservers and how do I Change my Nameservers?

Changing your Domain Nameservers at GoDaddy

Domain Transfer vs. Nameserver Change

In order for the domain to transfer to our management, the domain transfer will need to be initiated. We looked at your account notes and do not see any transfer initiated. Please follow the steps in the following article to get your domain transfer started.

How do I transfer my domain name to Web Hosting Hub?

If for whatever reason you have trouble with the instructions, please don't hesitate to contact our support either by chat, phone (1-877-595-4482 ext 2), or by email (support@webhostinghub.com).

Regards
James R

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