I'm sorry to hear you're moving a domain name away from Web Hosting Hub, however I'm more than happy to help with this issue.
Based upon this error:
This could be due to the Domain Name being managed by a Melbourne IT Reseller.
... it sounds that the domain name has not yet been released from our control. What you will need to do is contact our Support Department and request that they release the management rights for your domain name. Once they have done this, you will have complete control of the domain name and will be able to manage your domain name.
I hope this helps! Please keep us updated if you run into any further issues.
|Email:||support@WebHostingHub.com||Ticket:||Submit a Support Ticket|
|Chat:||Click To Chat Now|