How do I Make sure I have access to the Administrative email address listed in the WHOIS.

Asked by:
englishecho / 20 Points
Time:
2013-07-19 3:14 pm EST
Category:
Registrations And Transfers
Hits:
317
I would like to transfer my domain registration from another company to HUB (which is already hosting my website).

One of the steps says "Make sure you have access to the Administrative email address listed in the WHOIS."

How do I go about doing this? What steps do I need to take?

Thanks in advance.

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ANSWERS

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arnelc
Staff
13,582 Points
2013-07-19 4:51 pm EST
Hello Englishecho,

Thanks for the question!

How do I make sure I have access to the admin email?

First, make sure that there is no domain privacy applied to your domain. If you don't see your contact information when you look at your domain registration information, then domain privacy is most likely applied. It would need to be removed. You would need to speak with your domain registrar for that to happen. Next, log into your current domain registrar's interface and check the contact information set for the Administrator's email. You should be able to check the contact information set for your domain in that location.

How do I check my domain contact info without accessing it in the domain registrar interface?

You can check your domain contact info by going to a WHOIS option online. Here's an example of one: Who.is. Simply type in your domain name, then look at the registrar information. The listed Admin email is what you will need to check. If the email address is set to one that you own and can view, then you can look for the notification emails to confirm the transfer. Being able to confirm the domain transfer is the primary reason that you need to be in control or have access to the Administrator email for the Domain Transfer process. It is always done through this email address.

Steps for the Domain Transfer Process

Check out our article on transferring domains for more details on the process. It explains what's needed to complete the transfer.

If you have any further questions or comments, please let us know!

Regards,
Arnel C.

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