I've transferred my domain to Web Hosting Hub, but my site still shows content from my old host?

Asked by:
yzhtea5 / 13 Points
Time:
2011-08-09 5:36 pm EST
Category:
Registrations And Transfers
Hits:
6,406
I recently have transferred http://yzhedesign.com from register.com to my account here. Then I used the add-domain feature to add it to my account, and set up re-direct, http://yzhedesign.com to http://yzhedesign.yzhteahouse.com.
But, when I search http://yzhedesign.com, I see ads by register.com. How can I change it?

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Best answer chosen by Web Hosting Hub staff

0

bradm
Staff
1,846 Points
2011-08-09 5:45 pm EST
Hi yzhtea5,

You are seeing adds by register.com on your domain yzhedesign.com, because yzhedesign.com is still pointing to register.com's nameservers:

Name Server: DNS010.D.REGISTER.COM
Name Server: DNS058.C.REGISTER.COM
Name Server: DNS094.A.REGISTER.COM
Name Server: DNS200.B.REGISTER.COM

To resolve this issue, you'll need to contact register.com and request that they update your nameservers so that instead of those listed above, they are:

ns1.webhostinghub.com
ns2.webhostinghub.com

The change they make for you can take up to 24 hours to fully take effect, so the results may not be immediate. Basically, when they update the nameservers for you, they will be pointing your domain name to your account here at Web Hosting Hub.

You'll also want to ensure that you have uploaded your files here and have tested your website using the Temporary URL. For more help with using the Temp URL, please see:
How do I Test my Website using the Temporary URL?

I hope this helps! Please let us know if you have any follow up questions - simply comment on this question below, or, update your question.

Thanks!

- Brad

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