There are times, when attempting a domain transfer, that the expiration message appears when it is still valid. That is due to the message received on our side from the registrar, for an unknown reason.
We can certainly initialize the transfer for you manually. To do so, you would need to contact our support department at email@example.com with that request. Be sure to validate your account with either the last 4 digits of the credit card on file, or the current Account Management Panel (AMP) password. Be sure to include the domain name in question.
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