Community Q&A:
status restore backup
Asked by:
Austin / 11 Points Time:
2013-01-14 7:30 am EST Category:
Registrations And Transfers Hits:
407
Austin / 11 Points Time:
2013-01-14 7:30 am EST Category:
Registrations And Transfers Hits:
407
I am a new user. My old domain expires tomorrow. I would like confirmation that my backup has been restored or an ETA that it will be restored. I'm not too happy to discover support is confined to Mon-F 8 to 5, since support is the primary reason I brought my website here. (Sorry support person reading this -- I know that is not your fault but would you please pass it along?)
ANSWERS
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Hello Austin, I see that our support team responded to your support ticket a few hours ago. They are simply awaiting your response to their questions so they can continue with your site restoration. I also apologize for any confusion on the Support hours. Our Live Support Team is available 24 hours, 7 days per week. They can be reached by email, phone, or live chat. You can find all that information here. It is our online support center question and answer section that is Mon-Fri 8-5. Best Regards, Scott M |
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