Why is my domain pointing to the wrong hosting service?

Asked by:
rsherron1973 / 5 Points
Time:
2013-04-04 9:29 pm EST
Category:
Registrations And Transfers
Hits:
317
I purchased my domain name from NS, then signed up for hustling through WebHostingHub. It has been over a week and when pulling my domain up in a browser it still displays a NS under construction page.

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ANSWERS

0

arnelc
Staff
13,735 Points
2013-04-04 11:43 pm EST
Hello Rsherron1973,

In reviewing your accounts - I found two of them - I see that one of the domains is still pointing at Network Solutions. If you signed up with us, we can setup your hosting, but if the domain is out of our control, there is little we can do to make changes to it. You will need to change the name servers via your interface with Network Solutions. Here's some articles that may help clarify the issue:

Domain transfer vs. Name server change

Note that the website files are not automatically transferred for you. You will need to upload the files onto the hosting account.

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.

Regards,

Arnel C.
Community Support

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