you Charged me for domain name transfer

Asked by:
fly2me5 / 43 Points
Time:
2012-08-18 7:03 am EST
Category:
Registrations And Transfers
Hits:
474
I was told since my bnsfsucks.net domain was a transfer that I paid for until June 23, 2013 that I would not be charged. Yet, when I transferred it you charged me for it.

To ask this user for more information, please first login.

To submit an answer, please login.

Best answer chosen by User

0

ScottM
Staff
12,180 Points
2012-08-20 8:19 am EST
Hello fly2me5,

I apologize if there was any confusion. Domain transfers are free for the first domain transfer. This domain would be free for the first year with your account.

I see that the bnsfsucks.net was the second transfer, so it did incur the charge of 11.99. Domain registrars automatically add a year when they transfer a domain in so this means if the expiration date prior to the transfer was June 13, 2013 it will now be June 13, 2014.

Best Regards,
Scott M

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.