Thank you for your questions about your email links and your email forwarding. Currently on your Home and Contact pages you have an email link to send emails to Steph@beorganizednow.com. When you click on an email link it brings up your default email client to send an email from. From what you described, it sounds like you have Windows Live Mail set as your default email client (with firstname.lastname@example.org set as the default account). While I'm not able to troubleshoot errors with Hotmail, I did find this information from Microsoft that should be helpful:
Windows Live Mail error 0x8DE20007
I sent you a test email by clicking on the link on your Contact page, so your email link is working as expected. Because an email link depends on the settings of each user who clicks on it, I would recommend instead of an email link, that you use a Feedback form in the Premium Website Builder. The feedback from will not require the visitor to use their email client in order to send you a message.
In order to forward emails from email@example.com to firstname.lastname@example.org, you can set up a forwarder for that email address in your cPanel account.
If you have any additional questions or need further assistance, please feel free to contact us.
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