Cannot update website do not know how to access site

Asked by:
HubFans / n/a Points
Time:
2015-07-29 8:50 pm EST
Category:
Website Design
Hits:
19
Last update to website was approx. Feb 2015. since then the account management screen has changed and the icon I would click on to access my website is no longer listed. I called customer support however they are not able to find what source I used to edit my site. I have no idea what I used other than I do not it was not wordpress. Your assistance in helping me locate how to update my site is greatly appreciated. thank you.

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

arnelc
Staff
16,171 Points
2015-07-29 10:10 pm EST
Hello,

Sorry to hear that you were having problems getting into your website. In reviewing the notes on your account, it appears that you were able to get in using the Builder software as per our live technical support team. If you have any further questions or comments, please let us know.

Regards,
Arnel C.

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.