I'm sorry you're having trouble publishing your site from the Premium Website Builder. That message usually appears when you are working in the Premium Website Builder without logging in. Please make sure you are logged into the Premium Website Builder before working on your site. While checking into this for your, I also see that you contacted our Support Department. They have adjusted your publishing settings in the builder. You may need to adjust the publishing password in your Premium Website builder. For more information please see our article on troubleshooting publishing with the Premium Website Builder.
If you have any additional questions or need further assistance, please do not hesitate to contact us.
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