Cannot access Web builder

Asked by:
cmpm / 5 Points
Time:
2013-02-03 4:30 pm EST
Category:
Website Troubleshooting
Hits:
382
Everytime I try to access my web builder from AMP I CANT! I even reset my password and it still doesnt let me access with my passwords

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ANSWERS

0

arnelc
Staff
9,313 Points
2013-02-04 11:55 am EST
Hello Cmpm,

I'm sorry to hear you're having problems with getting into the Builder. First, though, make sure that you are using the Cpanel user name and password to login to the Builder. This is NOT the same as the AMP user name and password. If you continue to have problems with this login, please contact live support via phone/email/chat - they can get you in very quickly (and privately). Password and login information cannot be posted on the support center as it is a public post and viewable by anyone.

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.

Regards,

Arnel C.

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